Question 1

Are all watches new?

Accepted Answer

Yes. All watches offered by Nirius Brands are brand-new and supplied as new timepieces. We do not sell pre-owned or second-hand watches.

Question 2

Are the watches authentic?

Accepted Answer

Yes. All watches offered by Nirius Brands are 100% authentic and genuine. Each timepiece is supplied as a new watch with its applicable original documentation. Specific documentation and warranty details are confirmed for each individual watch.

Question 3

Where do your watches come from?

Accepted Answer

Our collection includes timepieces sourced across European markets. The specific source market may vary depending on the watch.

Question 4

Do you offer a warranty?

Accepted Answer

Warranty terms may vary depending on the individual watch and its source market. Applicable warranty documentation and details are provided with the specific timepiece.

Question 5

How do I purchase a watch?

Accepted Answer

Select the watch you are interested in and submit an enquiry through its product page. Our team will provide the relevant details and a private offer.

Question 6

Do you have prices listed on the website?

Accepted Answer

Depending on the individual timepiece, a watch may either display a price in EUR or be listed as PRICE ON REQUEST. For watches listed as Price on Request, please submit an enquiry to receive a private offer.

Question 7

Can I request additional information or photos?

Accepted Answer

Yes. If you require additional information, photographs or specifications regarding a particular timepiece, you can include your request when submitting an enquiry.

Question 8

How long does it take to receive a response?

Accepted Answer

We aim to respond to enquiries as promptly as possible. Response times may vary depending on the request and the information required.

Question 9

Can I view a watch in person?

Accepted Answer

Yes. Watches can be viewed in person by appointment. Please contact us in advance to arrange a viewing and confirm the availability of the specific timepiece.

Question 10

Can I request a watch that is not listed on your website?

Accepted Answer

Yes. Through our Private Sourcing service, you can submit a request for a specific brand, model or reference that is not currently listed in our collection.

Question 11

Do you offer delivery across Europe?

Accepted Answer

Yes. We offer delivery across Europe. A €70 delivery fee applies to each order. Delivery arrangements and estimated timelines are confirmed as part of the enquiry process.

Answers to common questions

About Our Watches

Enquiries & Purchases

Private Sourcing & Delivery